Digital Learning

Self-Paced

2 Hours

What is covered in this course?

This course contains ten sections of self-paced, digital learning content:

Student Demographics

Equips staff with the knowledge and skills to access, interpret and manage SEN information within Arbor, ensuring accurate student profiles and effective support for learners with special educational needs.

Adding & Editing SEN

Shows how to accurately add, edit and manage Special Educational Needs (SEN) information in Arbor, ensuring compliance with DfE requirements and maintaining complete, up-to-date student records.

Medical & Dietary

Equips SENCOs with the skills to accurately record, manage and access students’ medical and dietary information in Arbor, ensuring key needs are visible and up‑to‑date across the system.

Custom Groups

Shows how to create and use Custom Groups in Arbor to automatically organise SEN students and efficiently manage communication and reporting.

SEN Events

Teaches how to create, manage and update SEN events in Arbor, including logging meetings, adding participants and recording follow‑up outcomes.

Communications, Notes & Templates

Teaches how to record, manage and track student communications, notes and attachments within Arbor to ensure accurate, complete and easily accessible SEN-related information.

Exam Access Arrangements

Shows how to view, manage and apply SEN Exam Access Arrangements to ensure students receive appropriate support during examinations.

SEN Reporting

Shows how to create, customise and share SEN reports in Arbor so you can effectively track student needs and communicate insights with staff and families.

DMS Portal Reports & Templates

Shows how to access, download and use SEN-related reports and templates from the DMS Portal and how to generate personalised letters through mail merge using Arbor’s Custom Report Writer.

Interventions & Provision Mapping

Introduces how to view, manage and report on student interventions within Arbor, using dashboards and provision mapping tools to support effective monitoring and record‑keeping.

Do you have a Data Management Services support contract with us?

You may be entitled to access this course for free as part of your support contract.
Please check our Help Centre for more information.

Purchase Access

Select the option that best describes how you are wanting to pay below.
If you’re unsure, please contact [email protected]

Invoice Payment

Available to Booking Managers from schools or settings that are approved to pay by invoice.

£ 49 +VAT

  • £58.80 including 20% VAT
  • Invoice bookings must be made by a designated Booking Manager for your school or setting
  • The school or setting must be approved to pay by invoice with HFL Education

Card Payment

Available to anyone booking on behalf of a school or setting who wishes to pay by card.

£ 49 +VAT

  • £58.80 including 20% VAT
  • Booking should be made by the attendee account
  • If booking multiple places, the booking should be made by the designated Booking Manager for the school / setting
Support

How do I know who our Booking Manager is?
 
  Booking Managers are usually headteachers, setting leads or office managers / staff.
 
  If my school / setting is not approved to pay by invoice, how can I get approved?
 
  Follow the link below to our Help Centre where you can find a guide to help you.
 
  What if I need further help?
 
  Follow the link to the Help Centre where you will find details on how to contact our support teams.

Card Payment

For individuals booking a single personal space on this course

£ 49 +VAT

  • £58.80 including 20% VAT
  • Should be used to book one individual place for yourself
  • Please use the 'Schools & Settings' tab if you are purchasing as part of a school or setting